Hotel Kritsa · hospitality marketing case study

Case Study

Hotel Kritsa: +34% direct booking revenue

+34% direct booking revenue

Google Ads · Meta Ads · Social Media

Client

Hotel

Location

Portaria, Pelion

Size

Independent hotel

Hotel

Visit the hotel (www.hotel-kritsa.gr, opens in a new tab)

01 · The client

The client: Hotel Kritsa

Hotel Kritsa (Hotel, Portaria, Pelion) partnered with Adigital, the specialist hotel marketing agency, to win more direct bookings and reduce dependence on the OTAs. The milestone result: +34% direct booking revenue.

02 · The challenge

What was the challenge?

A hotel with a steady customer base wanting to reduce its dependence on the OTAs and grow revenue from its own channels.

03 · The strategy

The channel-by-channel strategy

We created video creatives and set up targeted campaigns on Google and Meta, with remarketing and continuous optimization geared towards ROAS and direct bookings.

01

Audience & markets

Targeting by source market, seasonality and booking intent.

02

Creative-first campaigns

Reels and video ads, from concept and edit to publishing, per audience.

03

Remarketing & optimization

Re-engaging those who did not complete a booking and continuous ROAS optimization.

The services behind this result: Google Ads · Meta Ads · Social Media

04 · Results

The results, and the creative behind them

+34%

increase in direct booking revenue

Reels & Posts2 creatives
7.6x

ROAS on Google Ads campaigns

Video Ads2 creatives
4.9x

ROAS on Meta Ads campaigns

The results in numbers

7.6x
ROAS on Google Ads campaigns
4.9x
ROAS on Meta Ads campaigns
increase in direct booking revenue
+34%

The same model (creative-first campaigns wired into the direct channels) is applied today across 50+ hotel partners.

Facing a similar challenge?

The same methodology is already at work across 50+ hotels. In a 20 minute call, see what it could mean for yours.

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